Title: The implementation of social responsibility in higher education institutions: the empirical study in an emerging economy
Authors: Nguyen Thi Khanh Chi; Nguyen Duc Trung
Addresses: Foreign Trade University, 91 Chua Lang, Dongda, Hanoi, Vietnam ' Foreign Trade University, 91 Chua Lang, Dongda, Hanoi, Vietnam
Abstract: Social responsibility is an important element in any organisation because it brings benefits not only to the organisation itself but also to society, social well-beings and economic development. For universities that are seeking to create and enhance their reputation and service quality, implementing social responsibility becomes a prerequisite. By applying the quantitative research method, the data was collected by launching surveys to students who are studying at bachelor program and learning master programs at five universities in the north of Vietnam. Structural equation modelling through SPSS AMOS 20.0 was employed to analyse data. The results suggest that building responsible education training, managing the internal organisation and social engagement are the essential elements in implementing social responsibility. This study also presents the important role of university commitment in enhancing the relationship between social responsibility, service and university reputation.
Keywords: social responsibility; university policy; university reputation; service quality.
DOI: 10.1504/IJEED.2023.131997
International Journal of Education Economics and Development, 2023 Vol.14 No.3, pp.318 - 331
Received: 20 Jan 2022
Accepted: 03 Feb 2022
Published online: 06 Jul 2023 *