Title: A data mining approach to classifying e-learning satisfaction of higher education students: a Philippine case

Authors: Marivel B. Go; Rodolfo A. Golbin Junior; Severina P. Velos; Johnry P. Dayupay; Feliciana G. Cababat; Jeem Clyde C. Baird; Hazna Quiñanola

Addresses: College of Technology, Cebu Technological University-Moalboal Campus, Moalboal, 6032 Cebu, Philippines ' College of Arts and Sciences, Cebu Technological University-Moalboal Campus, Moalboal, 6032 Cebu, Philippines ' College of Education, Cebu Technological University-Moalboal Campus, Moalboal, 6032 Cebu, Philippines ' College of Education, Cebu Technological University-Moalboal Campus, Moalboal, 6032 Cebu, Philippines ' College of Arts and Sciences, Cebu Technological University-Moalboal Campus, Moalboal, 6032 Cebu, Philippines ' College of Arts and Sciences, Cebu Technological University-Moalboal Campus, Moalboal, 6032 Cebu, Philippines ' Malabuyoc Elementary School, Cebu, Philippines

Abstract: E-learning has become increasingly important for higher education institutions. It offers an alternative mode of learning for educational institutions during critical situations such as the COVID-19 pandemic. While e-learning has gained growing attention in the current literature, a significant gap is left unaddressed for emerging economies, particularly the Philippines. In this paper, the factors of e-learning in a higher education institution in the Philippines are analysed. A data mining approach is used to predict the satisfaction of higher education students given eleven features of the subjects. Four classifiers: 1) logistic regression; 2) support vector machine; 3) multilayer perceptron; 4) decision tree, are used to develop the predictive models. The findings reveal that the features considered in this paper can be used to accurately predict the student satisfaction towards e-learning of higher education students in the Philippines.

Keywords: e-learning; machine learning; data mining for e-learning; e-learning in the Philippines.

DOI: 10.1504/IJIL.2023.130103

International Journal of Innovation and Learning, 2023 Vol.33 No.3, pp.314 - 329

Received: 11 Jul 2021
Accepted: 28 Feb 2022
Published online: 05 Apr 2023 *

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