Title: Modelling the adoption of teleworking: an empirical study of resources and organisational factors

Authors: Manuela Perez Perez, Angel Martinez Sanchez, Pilar De Luis Carnicer, Maria Jose Vela Jimenez

Addresses: Departamento de Economia y Direccion de Empresas, Centro Politecnico Superior, University of Zaragoza, Maria de Luna, 3, Zaragoza 50018 Spain. ' Departamento de Economia y Direccion de Empresas, Centro Politecnico Superior, University of Zaragoza, Maria de Luna, 3, Zaragoza 50018 Spain. ' Departamento de Economia y Direccion de Empresas, Centro Politecnico Superior, University of Zaragoza, Maria de Luna, 3, Zaragoza 50018 Spain. ' Departamento de Economia y Direccion de Empresas, Escuela Universitaria de Estudios Empresariales, University of Zaragoza, Maria de Luna, 5, Zaragoza 50018 Spain

Abstract: This paper analyses the differences between teleworking adopters and non-adopters in a sample of Spanish companies. The results indicate that teleworking adopters use more information and communication technologies, invest more resources in R&D, have a larger percentage of knowledge workers and salespeople in the workforce, and have a larger geographical market. The employees have greater access to the internet and electronic communication, are more trained in the use of information and communication technologies, and are more involved in their job design and planning. Regarding the business organisation, teleworking adopters use more human resource flexible practices and variable compensation, outsource more activities, and manage employees by objectives.

Keywords: teleworking; teleworking adoption; information technologies; communication technologies; job design; business organisation; human resource practices; Spain.

DOI: 10.1504/IJSTM.2007.012868

International Journal of Services Technology and Management, 2007 Vol.8 No.2/3, pp.188 - 206

Published online: 19 Mar 2007 *

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