Title: Assessment of ICT project failure factors in Kenyan government agencies

Authors: Anthony Wanjohi Munyare; Daniel Orwa Ochieng

Addresses: School of Computing and Informatics, University of Nairobi, Nairobi, Kenya ' School of Computing and Informatics, University of Nairobi, Nairobi, Kenya

Abstract: E-governance has made it possible to provide efficient government administration and services through ICT. ICT projects in the private sector do well compared to those in the public sector and worse in government agencies. However, government ICT projects in developing countries are well known for running far behind schedule and failing to deliver the expected benefits. The purpose of this research was to identify the ICT project failure factors in Kenyan government agencies by assessing the effect of project, people and technology related issues. The research used quantitative and qualitative methods as the research method. The research revealed that vision and strategy, project management, skills, solution design, software and hardware contributed significantly to the failure of an ICT project in government agencies.

Keywords: e-governance; electronic governance; ICT projects; government agencies; failure factors; developing countries; ICT implementation; public sector; government projects; ICT project failure factors.

DOI: 10.1504/IJISAM.2022.128546

International Journal of Information Systems and Management, 2022 Vol.2 No.3, pp.211 - 225

Received: 02 Sep 2020
Accepted: 14 Sep 2020
Published online: 26 Jan 2023 *

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