Assessment of ICT project failure factors in Kenyan government agencies
by Anthony Wanjohi Munyare; Daniel Orwa Ochieng
International Journal of Information Systems and Management (IJISAM), Vol. 2, No. 3, 2022

Abstract: E-governance has made it possible to provide efficient government administration and services through ICT. ICT projects in the private sector do well compared to those in the public sector and worse in government agencies. However, government ICT projects in developing countries are well known for running far behind schedule and failing to deliver the expected benefits. The purpose of this research was to identify the ICT project failure factors in Kenyan government agencies by assessing the effect of project, people and technology related issues. The research used quantitative and qualitative methods as the research method. The research revealed that vision and strategy, project management, skills, solution design, software and hardware contributed significantly to the failure of an ICT project in government agencies.

Online publication date: Thu, 26-Jan-2023

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