Title: The management of expert knowledge for cold roll form design

Authors: Martin English, Diane J. Mynors, Michael Castellucci

Addresses: Hadley Group Technology, Hadley Industries PLC, Birmingham, West Midlands, UK. ' School of Engineering and Design, Brunel University, Uxbridge, Middlesex, UK. ' Hadley Group Technology, Hadley Industries PLC, Birmingham, West Midlands, UK

Abstract: This paper describes issues relating to the Knowledge Management (KM) of expert roll tool design, as part of an initiative to improve the design process for cold roll forming. The management of knowledge has been used to standardise design practices in working towards automation, to improve lead times and retain expert knowledge within a metal forming organisation. The paper utilises the first two years of a real and ongoing 4-year case study, to examine KM and Knowledge Elicitation (KE) initiatives and specific problems experienced during the management of expert knowledge.

Keywords: cold roll forming; knowledge-based engineering; KBE; knowledge elicitation; knowledge management; design process; roll tool design; expert knowledge; knowledge retention; industry expertise; lead times.

DOI: 10.1504/IJKMS.2007.012527

International Journal of Knowledge Management Studies, 2007 Vol.1 No.3/4, pp.292 - 305

Available online: 20 Feb 2007 *

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