Title: The lean framework for supporting the pharmaceutical supply chain transformation

Authors: Berty Argiyantari; Togar M. Simatupang; Mursyid Hasan Basri

Addresses: School of Business and Management, Bandung Institute of Technology, 10 Ganesha St., Bandung – West Java, 40132, Indonesia ' School of Business and Management, Bandung Institute of Technology, 10 Ganesha St., Bandung – West Java, 40132, Indonesia ' School of Business and Management, Bandung Institute of Technology, 10 Ganesha St., Bandung – West Java, 40132, Indonesia

Abstract: The lean principle is a system proven to address the current challenges of the pharmaceutical supply chain by eliminating waste in its processes. This study aims to identify the key success factors in lean supply chain implementation and the development of a guiding framework for the pharmaceutical industry to construct a lean supply chain. These represent phenomena, which have yet to be addressed in the existing academic literature. In order to gain a perspective derived from real-life practice, experts were involved in developing and validating the frameworks, which can help to identify the limitations on implementing a lean supply chain in real life. The frameworks demonstrate the alignment of these elements as key success factors and provide considerable invaluable support for the transformation underpinning operational success, while also contributing to a broadening of the existing limited body of knowledge relating to pharmaceutical lean supply chains.

Keywords: lean supply chain; pharmaceutical; lean principle; framework; supply chain.

DOI: 10.1504/IJSOM.2022.125027

International Journal of Services and Operations Management, 2022 Vol.42 No.4, pp.454 - 479

Received: 30 Dec 2019
Accepted: 27 May 2020
Published online: 22 Aug 2022 *

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