Title: Knowledge management best practices in national sport organisations

Authors: Norman J. O'Reilly, Peter Knight

Addresses: School of Sports Administration, Laurentian University, Ramsey Lake Road, Sudbury, Ontario, P3E 2C6, Canada. ' Eric Sprott School of Business, 1125 Colonel By Drive, Carleton University, Ottawa, Ontario K1S 5B6, Canada

Abstract: Knowledge Management (KM), or the ability to effectively use, share and create knowledge to facilitate individual, team, and organisational learning is important in all organisations. KM encompasses a broad range of tools, technologies, and managerial practices intended to produce bottom line benefits by making better use of an organisation|s intellectual capital and it has become an increasingly important consideration given the challenges of managing vast amounts of information. National Sport Organizations (NSO) are not-for-profit organisations that are responsible for the development of their particular sport in their own country. Workplace tools and structures that efficiently facilitate the sharing and creation of knowledge are important to the survival and growth of these organisations. The purpose of this research is to build an initial research framework that will guide research toward a better understanding of KM practices which facilitate learning and thus improve performance of not-for-profit, volunteer managed organisations.

Keywords: national sport organisations; NSO; sport management; knowledge management; KM; best practice; intellectual capital; knowledge creation; learning; not-for-profit organisations; volunteers; voluntary organisations.

DOI: 10.1504/IJSMM.2007.012405

International Journal of Sport Management and Marketing, 2007 Vol.2 No.3, pp.264 - 280

Available online: 11 Feb 2007 *

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