Title: Competing value framework model of organisational culture and job performance: an examination of the mediating role of HPHR practices

Authors: Ali Zeb; Nor Hazana Abdullah; Khawar Hussain; Misnah

Addresses: Faculty of Technology Management and Business, Universiti Tun Hussein Onn Malaysia, 86400 Parit Raja, Johor, Malaysia ' Faculty of Technology Management and Business, Universiti Tun Hussein Onn Malaysia, 86400 Parit Raja, Johor, Malaysia ' Faculty of Technology Management and Business, Universiti Tun Hussein Onn Malaysia, 86400 Parit Raja, Johor, Malaysia ' Universitas Tadulako, Jl. Soekarno-Hatta KM. 9, Tondo, Mantikulore, Kota Palu, Sulawesi Tengah 94148, Indonesia

Abstract: This study reported the relationships between competing value framework (CVF) model of organisational culture and job performance through the mediating role of high-performance human resource (HPHR) practices. A quantitative research approach was adopted and data was collected through structured questionnaires from employees working in public telecom company in Pakistan. The partial least square structural equation modelling was employed for the analyses. The results of the study showed that three culture typologies of CVF; adhocracy, market, and culture have significant effects on job performance while hierarchy culture has an insignificant influence on job performance. Extensive training and incentive reward partially mediated the relationships between market culture and job performance. Furthermore, relationships between clan culture, market culture and job performance were partially mediated by selective staffing and extensive training. The CVF model of organisational culture provides a supportive framework for enhancing job performance through HRPR.

Keywords: organisational culture; HPHR practices; job performance; telecom industry.

DOI: 10.1504/IJSOM.2022.123069

International Journal of Services and Operations Management, 2022 Vol.42 No.1, pp.103 - 128

Received: 27 Jul 2019
Accepted: 18 Nov 2019
Published online: 26 May 2022 *

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