Title: Building supply chain resilience in supply chain disruption: the role of organisational ambidexterity

Authors: Nishant Agrawal; Rajesh Kumar Jain

Addresses: Institute of Management, Nirma University, Ahmedabad, India ' Institute of Management, Nirma University, Ahmedabad, India

Abstract: The purpose of this research work is to study supply chain resilience with the help of organisational ambidexterity and to understand the moderating role of ambidexterity between supply chain resilience and supply chain disruption. The paper, for the first time, proposed a new term zone of ambidexterity, which explains to keep a balance between exploitation and exploration. We have proposed a conceptual model to study supply chain resilience through ambidexterity to mitigate supply chain disruption. Through conceptual model, this study provides a comprehensive view of theoretical as well as conceptual understanding. Based on the conceptual findings, the research explains the relationship among organisational ambidexterity, supply chain disruption, and supply chain resilience, which opens a new area of research in the field of management as well as provide a unique perspective on their conceptual relationship. As per the author's best knowledge, there is no research proposing the zone of ambidexterity for competitive advantage.

Keywords: supply chain resilience; organisational ambidexterity; supply chain disruption; competitive advantage; resource-based view; RBV; dynamic capabilities; zone of ambidexterity.

DOI: 10.1504/IJSOM.2022.122923

International Journal of Services and Operations Management, 2022 Vol.41 No.4, pp.381 - 403

Received: 23 May 2019
Accepted: 01 Nov 2019
Published online: 17 May 2022 *

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