Title: Mediating role of teacher confidence between support system and satisfaction

Authors: Sharon Valarmathi B.; Veerta Tantia; Jacqueline Kareem

Addresses: School of Commerce, Finance and Accountancy, Christ University, Bangalore, Karnataka, India ' School of Commerce, Finance and Accountancy, Christ University, Bangalore, Karnataka, India ' School of Education, Christ University, Bangalore, Karnataka, India

Abstract: Online education in India has witnessed a shift due to the ongoing pandemic, compelling the Indian education sector to adapt to new advancements. The study's main purpose has been to find the relationship between the support systems of institutions, teachers support and students, leading to instructors' satisfaction. It further analyses the mediating role of educators' confidence in linking support systems and leading to teachers' satisfaction. The sample for our research consisted of 129 teachers from Higher Educational Institutions (HEIs). We found that there is a significant relationship between support systems and teacher satisfaction. Among the three support systems, institutions support had a significant influence. On the other hand, teachers' confidence had a partially mediating effect on their satisfaction, even though they could translate to higher effectiveness in online teaching. Further, this study inferred that educational institutions are quick to adapt to online teaching due to the ongoing pandemic.

Keywords: online teaching; teacher satisfaction; teacher confidence; institution support; teacher support; student support.

DOI: 10.1504/IJMIE.2022.121170

International Journal of Management in Education, 2022 Vol.16 No.2, pp.153 - 174

Received: 01 Feb 2021
Accepted: 22 Apr 2021
Published online: 28 Feb 2022 *

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