Title: E-learning: a strategic instrument

Authors: Roberto Gilli, Massimo Pulcini, Stefano Tonchia, Martina Zavagno

Addresses: Simulware, Via Santa Caterina no. 3, 34122 Trieste, Italy. Simulware, Via Santa Caterina no. 3, 34122 Trieste, Italy. Dept. of Electrical, Managerial and Mechanical Engineering (DIEGM), University of Udine, Via delle Scienze no. 208, 33100 Udine, Italy. Simulware, Via Santa Caterina no. 3, 34122 Trieste, Italy

Abstract: One major theme for today|s competition is looking at firms as learning organisations. internet-based technologies can support and revolutionise the way for learning. As a consequence e-learning assumes a strategic relevance. This paper focuses on the competitive advantages of e-learning, and presents the principal ambits of application and critical factors for implementation, such as motivation and learning-by-experience. Two successful case studies are also presented. E-learning solutions provide firms with helpful instruments for supporting an effective knowledge management, where every moment is part of a learning process.

Keywords: e-learning; learning organisation; knowledge management; internet-based technologies; learning-by-experience; case studies.

DOI: 10.1504/IJBPM.2002.000121

International Journal of Business Performance Management, 2002 Vol.4 No.2/3/4, pp.316-331

Published online: 13 Jul 2003 *

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