E-learning: a strategic instrument
by Roberto Gilli, Massimo Pulcini, Stefano Tonchia, Martina Zavagno
International Journal of Business Performance Management (IJBPM), Vol. 4, No. 2/3/4, 2002

Abstract: One major theme for today's competition is looking at firms as learning organisations. internet-based technologies can support and revolutionise the way for learning. As a consequence e-learning assumes a strategic relevance. This paper focuses on the competitive advantages of e-learning, and presents the principal ambits of application and critical factors for implementation, such as motivation and learning-by-experience. Two successful case studies are also presented. E-learning solutions provide firms with helpful instruments for supporting an effective knowledge management, where every moment is part of a learning process.

Online publication date: Sun, 13-Jul-2003

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