Authors: Eliza Sharma; Junaid Ahmad
Addresses: Symbiosis Institute of Business Management, Symbiosis International University, Bengaluru, Karnataka, India ' Aligarh Muslim University, Aligarh, Uttar Pradesh, India
Abstract: e-HRM has acquired a commonplace status in HR management practices of developed countries; however, its implementation is scarce and scattered in developing countries. The present study highlights the current scenario of e-HRM practices in the service and manufacturing sector of India and provides insights regarding the technology adoption into HRM practices in India. The study uses a theoretical and empirical approach; a review of literature provides that two factors, namely: Attitude of employees and Attitude of employers, affect the decisions regarding the adoption of technology in HR practices. To prove this, the current study was conducted among 438 employees and employers from 63 companies in the service and manufacturing sector of India. The findings of the study have been used to develop a conceptual model regarding technology adoption decisions in HR practices of service and manufacturing organisations. The model shows that employee attitude is influenced by factors of benefits to employees and ease-of-use; while employer attitude is influenced by the benefit to employers, IT infrastructure, and cost. Additionally, organisational characteristics like size and type of company are also significant in decision-making regarding technology adoption for HRM practices.
Keywords: e-HRM; e-HRM practices; service; manufacturing; developed; developing; India.
International Journal of Technology Enhanced Learning, 2022 Vol.14 No.1, pp.101 - 124
Received: 07 Oct 2019
Accepted: 26 Sep 2020
Published online: 26 Jan 2022 *