Title: Factors affecting turnover intention of logisticians: empirical evidence from Pakistan

Authors: Sehrish Huma; Tooba Javaid; Sehar Ishtiaque

Addresses: Department of Karachi University Business School (KUBS), University of Karachi, Karachi 75270, Pakistan ' Department of Karachi University Business School (KUBS), University of Karachi, Karachi 75270, Pakistan ' Department of Karachi University Business School (KUBS), University of Karachi, Karachi 75270, Pakistan

Abstract: This research is conducted to analyse the factors that affect turnover intention of logistics worker in an organisation. This paper is based on a comprehensive literature review which consisted of 160 filled questionnaires from logistics companies. The relationships among one dependent variable, i.e., turnover intention and independent variables namely interpersonal relationship, salary level and job satisfaction, are analysed using SPSS software. A result of the reliability test indicated that the items of all variables and collected responses are reliable. Factor analysis results also confirm the grouping of the adopted questionnaire. Results of regression analysis indicate a significant negative relationship between salary level and job satisfaction with turnover intention. However, there is one surprising difference which is interpersonal relationship showed a significant but positive relationship with turnover intention. The novelty of this paper is for logistics companies where there is no literature available regarding turnover intention of logisticians.

Keywords: logisticians; interpersonal relationship; salary level; job satisfaction; turnover intention; logistics companies.

DOI: 10.1504/JGBA.2021.118735

Journal for Global Business Advancement, 2021 Vol.14 No.4, pp.568 - 586

Accepted: 14 Jun 2021
Published online: 04 Nov 2021 *

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