Title: University student satisfaction with blended learning: a cross-national study between North Macedonia and Jordan

Authors: Jusuf Zeqiri; Baker Ahmad Alserhan

Addresses: Department of Marketing, Faculty of Business and Economics, South East European University, Tetovo, North Macedonia ' Business Administration, King Tala School of Business and Technology, Princess Sumaya University, Amman, Jordan

Abstract: The study aims to investigate the impact of blended learning (BL) as a novel teaching and learning methodology. Two different learning platforms were considered in this study; Google Classroom used at the South Eastern European University (SEEU) and Moodle used at Princess Sumaya University for Technology (PSUT). A total of 369 respondents participated from both universities. Results reveal that the teacher-student interaction is significantly improved with BL. Both, atmosphere created during the process and independent learning were positively related to students' satisfaction with BL. In addition, it was accepted that BL platforms make it easier for publishing resources and organising courses. Moreover, results show that there are some differences in satisfaction between students in Jordan and students in North Macedonia. Finally, the study could be further improved through conducting wider in depth cross-country/culture comparative studies to investigate if the differences observed in this study will withstand further scrutiny.

Keywords: blended learning; moodle; Google classroom; learning and teaching; satisfaction.

DOI: 10.1504/IJTEL.2021.115982

International Journal of Technology Enhanced Learning, 2021 Vol.13 No.3, pp.325 - 337

Received: 29 Feb 2020
Accepted: 29 Mar 2020

Published online: 06 Jul 2021 *

Full-text access for editors Access for subscribers Purchase this article Comment on this article