Title: Knowledge management and organisational innovation in higher education

Authors: Nguyen Ngoc Thang; Hoang Dinh Phi; Cao Xuan Trang

Addresses: Hanoi School of Business and Management, Vietnam National University, Hanoi, Vietnam ' Hanoi School of Business and Management, Vietnam National University, Hanoi, Vietnam ' Hanoi School of Business and Management, Vietnam National University, Hanoi, Vietnam

Abstract: This paper aims to examine the relationship between knowledge management processes on organisational innovation in a higher educational institution. This research was quantitative and used an electronic survey at Vietnam National University, Hanoi. The results from a survey (N = 120) in a research-focused university in Vietnam show that knowledge creation and knowledge access had a positive and significant association with administrative innovation, while knowledge access and knowledge dissemination related to technical innovation. The findings suggested that universities, at different stages of the development, adopt particular knowledge strategies that require certain KM processes that will differ from those required by universities with different knowledge strategies. Our findings also provide useful insights to educational managers who wish to understand, apply and enhance knowledge management in their universities. Our paper concludes with limitations of the research and recommendations for future research.

Keywords: knowledge management; innovation; higher education; research-focused university; Vietnam.

DOI: 10.1504/IJMIE.2021.114946

International Journal of Management in Education, 2021 Vol.15 No.3, pp.276 - 292

Received: 07 Apr 2020
Accepted: 16 Jul 2020
Published online: 12 May 2021 *

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