Title: We are part of one whole, and every part works for others - how an Indonesian food ingredient supplier remains sustainable

Authors: Maria Jacinta Arquisola; Elangga Ianatta Wijoyo

Addresses: President University, Jln. Ki Hadjar Dewantara, Cikarang Baru 17550 Bekasi, Indonesia ' PT Asuransi Central Asia, Wisma Asia I, Jln. Letjen Parman 79, Jakarta Barat 11420, Indonesia

Abstract: This study digs deeper into the views of how family members who run PT Hakiki Donarta, one of Indonesia's longest-running family businesses in food ingredient manufacturing, are able to maintain its sustainability despite threats to succession. Guided by resource-based view (RBV) of the firm theory, the study undertook laddered interviews of family members who are at the top management of PT Hakiki Donarta. The study reveals that viable success factors for sustainability are grooming early for succession; employees' affective commitment to the firm; social ties enhanced through socialised familiarity activities; and network trust. Prime obstacles for future sustainability are inexperienced young leaders and the lack of desire to innovate.

Keywords: family business; succession planning; emotional attachment; social ties; stewardship; leader preparation; Indonesia.

DOI: 10.1504/IJLC.2020.10021866

International Journal of Learning and Change, 2020 Vol.12 No.4, pp.363 - 377

Received: 10 Aug 2018
Accepted: 11 Mar 2019

Published online: 30 Oct 2020 *

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