Title: Towards engagement through empowerment: a study on private sector managers

Authors: Shalini Srivastava; Poornima Madan; Nidhi Singh

Addresses: Jaipuria Institute of Management, A-32, Opposite IBM, Sector 62, Noida, Uttar Pradesh, 201309, India ' Amity International Business School, Amity University, Sector 125, Noida, Uttar Pradesh, 201313, India ' Jaipuria Institute of Management, A-32, Opposite IBM, Sector 62, Noida, Uttar Pradesh, 201309, India

Abstract: The purpose of this study is to analyse relationship between employee engagement and turnover intention. It further attempts to understand the role of employee empowerment as a moderator in the employee engagement and turnover intention relationship. 274 data were collected from the respondents belonging to private sector bank managers across Delhi/NCR of India. Techniques like exploratory factor analysis and confirmatory factor analysis were used to validate the dimensions under study. Structural equation modelling and regression analysis were further used to assess the moderating impact of employee empowerment on employee engagement-turnover intentions relationship. An inverse relationship between empowerment and turnover intentions was found and no relationship between engagement and turnover intentions was determined by the results. Furthermore, employee empowerment did not have a moderating effect of employee engagement-turnover intentions. The result derived from the present study accentuates the significance of empowering employees which leads to better engagement.

Keywords: employee empowerment; employee engagement; turnover intentions; middle level managers; India; private sector banks.

DOI: 10.1504/IJICBM.2020.109742

International Journal of Indian Culture and Business Management, 2020 Vol.21 No.2, pp.206 - 224

Received: 21 Apr 2019
Accepted: 25 Jun 2019
Published online: 22 Sep 2020 *

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