Title: ISM-MICMAC approach for evaluating the critical success factors of 5S implementation in manufacturing organisations

Authors: Rajesh Attri; Ashishpal; Noor Zaman Khan; Arshad Noor Siddiquee; Zahid A. Khan

Addresses: Department of Mechanical Engineering, YMCA University of Science and Technology, Sector-6, Faridabad, Haryana – 121006, India ' Fabrication Welding and Sheet Metal Workshop, Department of Mechanical Engineering, YMCA University of Science and Technology, Sector-6, Faridabad, Haryana – 121006, India ' Department of Mechanical Engineering, National Institute of Technology Srinagar, Jammu and Kashmir, India ' Department of Mechanical Engineering, Faculty of Engineering and Technology, Jamia Millia Islamia, Central University, Jamia Nagar, New Delhi-110025, India ' Department of Mechanical Engineering, Faculty of Engineering and Technology, Jamia Millia Islamia, Central University, Jamia Nagar, New Delhi-110025, India

Abstract: The objective of this paper is to ascertain and evaluate the critical success factors (CSFs) that affect the fruitful implementation of 5S in manufacturing organisations. 20 CSFs of 5S has been recognised through extensive literature survey and experts' views. Subsequently, interpretive structural modelling (ISM) approach has been applied for instituting inter-relationship between identified CSFs. Further, MICMAC analysis was applied to classify the CSFs into different groups. From ISM-MICMAC analysis, it was found that effective top management contribution, education and training, proper leadership, establishment of role and responsibility, cognition of 5S, integration with the organisational objectives, integration with quality improvement approaches, proper implementation plan and financial resources are the key CSFs. These CSFs were found to exhibit a significant role in successful implementation of 5S.

Keywords: 5S; critical success factors; CSFs; MICMAC; interpretive structural modelling; ISM; hierarchy.

DOI: 10.1504/IJBEX.2020.106437

International Journal of Business Excellence, 2020 Vol.20 No.4, pp.521 - 548

Received: 13 Sep 2018
Accepted: 21 Nov 2018
Published online: 07 Apr 2020 *

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