Title: Process innovation: a precondition for business excellence
Authors: Mirko Markic
Addresses: Faculty of Management, University of Primorska, Koper, 5 Cankarjeva, 6000 Koper, Slovenia
Abstract: The paper focuses on production processes innovation, following a holistic approach to competitiveness. Adopting a holistic approach to competitiveness is a decision which should be taken by top management who determine their priorities in an organisation|s policy. In order to identify company policies in 97 Slovene companies, we employed the methodology of an integrated audit evaluating the managing of a company policy. We developed an integrated model of production processes innovation, based on the findings that a desired purpose can be reached from the subjective and objective starting points of change agents and the interdependencies among both of them.
Keywords: business excellence; change agents; learning; management; policy; process innovation; Slovenia; production processes.
International Journal of Innovation and Learning, 2006 Vol.3 No.5, pp.455 - 467
Published online: 24 Jul 2006 *
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