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Title: Does information system technology succeed in helping manage debt?

Authors: D. Sukma Permana; Sutaryo Sutaryo

Addresses: Ministry of Finance of Republic of Indonesia, Jalan. Wahidin No. 1 Jakarta, Indonesia ' Faculty of Economics and Business, Universitas Sebelas Maret (UNS), Jalan Ir. Sutami No.36A, Surakarta, Central Java 57126, Indonesia

Abstract: Using DeLone and McLean IS success model, researcher investigate what factors influence the success of debt management and financial analysis system (DMFAS) that was used by Indonesia to manage around USD 56.8 billion of government debt. 84 responses from 100 DMFAS users were used as data and multiple regression analysis was applied to evaluate the model. Besides the link from system quality to intention to use and user satisfaction to intention to use, all of hypothesised relationships between six variables are significantly or marginally supported. Moreover, based on indirect and total effect of causal path, among three antecedents of quality, system quality has the strongest influence to net benefit. The findings of this study can be used to assess the success of DMFAS used in other country from user's perspective.

Keywords: debt management and financial analysis system; DMFAS; debt management; IS success model; mandatory system; G2G system.

DOI: 10.1504/IJBIS.2020.104802

International Journal of Business Information Systems, 2020 Vol.33 No.1, pp.23 - 47

Received: 17 Apr 2017
Accepted: 03 Mar 2018

Published online: 30 Jan 2020 *

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