Title: Communicative competence and subjective well-being: the mediating role of organisation-based self-esteem

Authors: Payal Mehra; Anubhav Mishra

Addresses: Indian Institute of Management Lucknow, Prabandh Nagar, Off Sitapur Road Lucknow, U.P. 226013, India ' Indian Institute of Management Ranchi, Suchana Bhawan, 5th floor, Audrey House Campus, Meur's Road, Ranchi, Jharkhand 834008, India

Abstract: While existing research has identified the psychological advantages of interpersonal competence in various contexts, less attention has been given to address the underlying mechanism(s), especially in a workplace environment. This study examines the mediation effects of organisation-based self-esteem in the relationship between communicative competence and subjective well-being. The results suggest that communicative competence has a positive association with well-being and this link is mediated by self-esteem. Also, the moderating roles of demographic factors such as family structure, place of stay in childhood, family environment, and designation have been examined in this study. Our findings indicate that competent communicators having high organisation-based self-esteem (vs. low self-esteem) report higher well-being. Therefore, we recommend that organisations should focus on and cater to both the communicative competence as well as the self-esteem needs of employees.

Keywords: communicative competence; family environment; designation; job experience; subjective well-being; SWB; self-esteem; PLS-SEM; SmartPLS; organisation-based self-esteem; OBSE.

DOI: 10.1504/IJICBM.2019.102006

International Journal of Indian Culture and Business Management, 2019 Vol.19 No.3, pp.354 - 368

Accepted: 29 Sep 2018
Published online: 03 Sep 2019 *

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