Title: A study on HRM practices, employee performance, and organisational performance: evidence from logistics firms in Vietnam

Authors: Nam Tien Duong

Addresses: Department of Science, Technology and International Projects, Ho Chi Minh City University of Economics and Finance (UEF), 141-145 Dien Bien Phu, Ward 15, Binh Thanh District, Ho Chi Minh City, Vietnam

Abstract: The development of the logistics industry has led to an increase in demand for professional talents. Employees can be regarded as important professional human resources in the future of the industry, so their work status, perception, and overall views need to be understood and explored. With a sample of 275 employees in logistics firms, this study aims to investigate the perception of logistics employees of HRM practices, employee performance (EP), and organisational performance (OP). The findings show that: 1) the higher the HRM practices, the higher the performance of employees and the organisation; 2) employee performance has a positive impact on organisational performance; 3) employee performance mediates the relationship between HRM practices and organisational performance. The results are expected to provide business operators with a reference for formulating HRM strategies to improve organisational performance as a basis for management decision-making.

Keywords: logistics; HRM practices; performance; employee; organisation.

DOI: 10.1504/IJBPM.2025.147163

International Journal of Business Performance Management, 2025 Vol.26 No.4, pp.467 - 493

Received: 30 Apr 2023
Accepted: 19 Oct 2023
Published online: 11 Jul 2025 *

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