The contribution of knowledge management process capability on supply chain performance: a general review in Malaysia
by Pik Yin Foo
International Journal of Modelling in Operations Management (IJMOM), Vol. 6, No. 1/2, 2016

Abstract: The contribution of knowledge management process capability (knowledge sources, knowledge generation, knowledge storage, knowledge exchange and knowledge application) on supply chain performance (flexibility, resource and output performances) remain largely unexplored, particularly in the context of Malaysian manufacturing firms. Thus, this study aims to investigate the separate and collective magnitude of contribution of selected elements of knowledge management process capability on supply chain performance among the manufacturing firms in Malaysia as per Federation of Malaysian Manufacturers Directory 2015. None of the past studies has incorporated all of these five elements of knowledge management process capability in a single research and the collective contribution of these selected elements of knowledge management process capability on supply chain performance is not well-established. Hence, the proposed research framework is deemed to have the capability in delivering superior values to both academics and industry practitioners alike in terms of establishing a set of 'best practices' that may serve as a benchmark across the industries; provided that a strong linkage between the chosen set of knowledge management process capability and supply chain performance can be indisputably established. However, whether the proposed framework can be generalised across all industries remains a very good area to be further explored.

Online publication date: Thu, 05-Jan-2017

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