Precision in managing organisational change: identifying and analysing needs using social constructs
by Mambo G. Mupepi, Sylvia C. Mupepi, Ramkrishnan V. Tenkasi, Gayla Jewell
International Journal of Management Practice (IJMP), Vol. 3, No. 2, 2008

Abstract: The discourse presented in this paper focuses on the deployment of Appreciative Inquiry (AI) to determine organisational needs. The AI methodology enables a co-constructed and systematic analysis that gives a clear and accurate assessment of prevailing cultural conditions, a prerequisite step in introducing and managing change. Using AI will enable deep change to occur. AI is one of the best methods in organisational transformation that has revolutionised how change is introduced and managed. The methodology is a complete change management process equipped with tools for measurement and evaluation of culture in organisations, an interview protocol, and a framework for creating desired change and positivism. The method uses a Four-Dimension Cycle (Four-D Cycle) as its technological hub for determining organisational needs, continued co-constructing of a shared vision, and developing concerted efforts in fulfilling desirable destiny. Using AI as the intervention of choice, this paper draws a discourse that focuses on getting the organisational needs right the first time and the successful implementation of long-lasting desirable change.

Online publication date: Sun, 18-May-2008

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