International Journal of Management and Enterprise Development (5 papers in press)
- Social Network Analysis: Potential Quality Tool for Enterprise Development
by Kongkiti Phusavat, Amir Radfar, Rotrat Rojanakit
Abstract: The study evaluates the applicability of the Social Network Analysis (SNA) as a quality tool for an electronic manufacturer. This firm looks for a suitable tool to help improve its delay time when handling a customer complaint. Despite various quality-related tools, there is no specific technique to help analyze the bottlenecks in information flows. For instance, process analysis is applicability with the tangible objects. For the SNAs findings, the information bottlenecks are identified at the Supervisor and Product Engineer Section Manager nodes. The feedback is gathered from all participants for their feedback on the future use of the SNA. They consider the SNA as useful in gaining the visibility and insightful knowledge on the linkages of all key tasks. Finally, the SNA has strong potential to be part of current quality tools being applied today for enterprise development.
Keywords: Social Network Analysis, quality tool, information bottlenecks, and enterprise development
- FINANCIAL FEASIBILITY ANALYSIS OF POTENTIAL PROJECTS OF INDIAN SMEs USING DEMATEL
by Shweta Jha, Vishal Vyas, Padmanav Acharya
Abstract: Small & Medium Enterprises (SMEs) are the backbone of any developing or developed nation. It plays a crucial role in the growth of an economy and also provides livelihoods to thousands of population. Despite being one of the dynamic sectors of the economy, Indian SMEs are facing many challenges like improper infrastructure, uncertain market condition, obsolete technology, administrative issues, increasing domestic and global competition etc. Among these the main barrier which restricts them in starting their venture is the non-availability of finance. This paper studies the financial challenges of Indian SMEs through extensive literature review, and by visiting and interviewing the owners and managers of various SMEs located in Delhi, NCR and Gwalior region. The responses are evaluated with the factors identified through literature survey, and DEMATEL (Decision Making Trial and Evaluation Laboratory) tool which is decision making software. The interrelationships among these factors are also obtained along with their cause and effect digraph.
Keywords: SMEâ€™s, DEMATEL, Financial feasibility, Economy, Livelihood
- REQUIRED KNOWLEDGE FOR SUPPLY CHAIN MANAGEMENT PROCESS: SHARING AND TRANSFERRING IN THE SCOPE OF SUPPLY CHAIN INTEGRATION
by Thanida Sunarak, Pongsa Pornchaiwiseskul, Tartat Mokkhamakkul
Abstract: Under growing globalization and environmental uncertainty, supply chain integration (SCI) is raised as a vital contributor for achieving an efficient and effective supply chain management. The evolution of SCI is currently going beyond the information sharing level towards knowledge sharing (KS) and knowledge transfer (KT). However, a clear definition of KS and KT remains limited to study, especially from the practical viewpoints of experts involved in the supply chain management (SCM) process. Moreover, very little previous research has investigated the required knowledge for the eight SCM processes including customer relationship management, customer service management, demand management, order fulfillment, manufacturing flow management, supplier relationship management, product development and commercialization and returns management that should be shared or transferred within the scope of external integration to enhance supply chain performance. Therefore, this study provides insight to fulfill these gaps by applying in-depth interviews, checklist questionnaires, and nonparametric analysis focused on Thailands electrical and electronics industry. The findings illustrate the key differences between KS and KT from a practical viewpoint focused on external integration for SCM process knowledge. In addition, the results reveal the required knowledge for the eight SCM processes that should be shared or transferred within the scope of external integration to enhance supply chain performance. The findings provide useful implications for both practitioners in developing the industry to enhance performance throughout the supply chain and researchers in developing future research.
Keywords: knowledge sharing; knowledge transfer; supply chain integration; supply chain management process; supply chain performance; in-depth interview; checklist questionnaire; nonparametric analysis.
- Investigation of Abrasive Water Jet Cutting Quality Process Parameter by AHP Method
by Shyamkumar Kalpande
Abstract: The objective of this paper is to prioritize the identified critical input parameters of Abrasive Water Jet Machining (AWJM). The identified Critical Success Factors (CSF) for increasing the efficiency of machine are angle of impact, pressure inside the pumping system, abrasive material type, stand-off distance, focusing tube diameter, nozzle speed, abrasive mass flow rate, target material properties. The efficiency of machine calculated on the basis of maximum Material Removal Rate (MRR), the minimum Surface Roughness (SR) and depth of cut. This paper focus on the identification of weight of critical input parameters of AWJM. The identified CSF are analyzed and prioritized by using pare-wise comparison method of Analytic Hierarchy Process (AHP). This identified weight helps manager for effective utilization of recourses for improvement in productivity. At the last the result of this paper shows that few parameters are considered for further study and few are omitted at this stage on the basis of their identified weight.
Keywords: Material Removal Rate, Surface roughness, Analytic Hierarchy Process, Kerf Topography, Kerf Geometry.
- STUDY OF MOTIVATIONAL FACTORS POST-IMPLEMENTING ERP (SAP) SOLUTIONS IN NALCO (NATIONAL ALUMINIUM COMPANY LIMITED) EXTENDING THE TECHNOLOGY ADOPTION MODEL (TAM) AT ORGANIZATION LEVEL (TAMO)
by Sanjay Mohapatra, Rohit Padhy, S K Mohanty
Abstract: This paper discusses extension of TAM for implementing ERP in a public sector undertaking in a public sector undertaking in India. TAM is used to find determinants that need to be considered for IS implementation at individual level. In this research, we have used primary survey to find different factors that impacted ERP implementation at an organization level and then mapped to determinants in TAM. The framework developed from this research can be tried in other organizations to fine tune the approach.
Keywords: TAM,, Organization level IS adoption, ERP implementation, NALCO