International Journal of Electronic Governance (8 papers in press)
- Current state of M-government research; identifying future research opportunities
by Abdulmohsen Albesher, Richard Stone
Abstract: Research on M-government has started in the last decade. The use of M-government has been rapidly increasing due to the high penetration of mobile devices in the general population. This research will first compare M-government to E-government which will help in understanding the similarities and the differences between the two types of government. Then this research will examine the current state of research in the area of M-government. In this research, we collected 79 papers specifically related to M-government, dividing them into themes based on the research premise. The results showed that there is a gap in understanding the relationship between the use of M-government and civic engagement. A future study is highly recommended to determine whether the use of M-government positively affects civic engagement.
Keywords: government; e-government; electronic government; m-government; mobile government; online government; digital government; human factors; civic engagement; human computer interaction; HCI; citizens; native apps.
- A Medium-Scale Trial of Handivote
by Tsvetelina Valcheva, Karen Renaud, William Cockshott
Abstract: Handivote is an electronic voting system utilising mobile
phones and short text messages. Thus far we have only conducted very
limited trials within our own school. In this paper we report on a medium
scale trial carried out in the Kelvinside district of Glasgow. It was used
by a local community group to assess support versus opposition to a
planned building development on a meadow. We describe the procedures
followed to issue voting credentials, the information given to voters and
the telecommunications and computing infrastructure used to conduct
the vote. We describe the user interface made available to the person or
groups setting up the poll and explain how the final results are presented
to the public. We detail the mechanisms available to facilitate voter
scrutiny to ensure integrity of the vote. A brief discussion of the cost of
this scheme, in terms of money and labour, will also be included.
Keywords: SMS Voting;eParticipation;eDemocracy;Handivote
- Childrens Rights: Using Digital Storytelling and Visible Thinking approaches to create a narrative video in the early childhood classroom
by Kyriaki Melliou, Anna Moutafidou, Tharrenos Bratitsis
Abstract: This study investigates the use of Digital Storytelling within the framework of Project Zeros Visible Thinking approach as a tool for developing young students understanding and appreciation of Childrens Rights. Students of a public kindergarten in a low income district of Piraeus were encouraged to use several thinking routines to explore the rights that they considered essential for their well-being and promote them through the process of creating a digital narrative video. Research findings revealed that the integration of thinking routines into the process of digital storytelling helped students to construct a new identity of themselves as active members of a universal community which respects childrens rights in everyday life. The study also highlights the role of technology in motivating students to express and share their perspectives with an audience beyond their classroom borders, interested in their message.
Keywords: digital storytelling; visible thinking; childrenâ€™s rights
Special Issue on: "Challenging Government e-Participation and the Social Web,"
- Constructing a model for the Adoptability of Using E-Government Services in Developing Countries: The Case of Egypt
by Manal Abdel-Fattah
Abstract: In our previous paper, the factors affecting citizens adoption of using e-government services were presented. they are then classified into three categories: 1) individual factors which encompass four constructs, i.e. awareness, perceived ease of use, trust and compatibility; 2) governmental factors consisting of two constructs, that are, political issues and ICT infrastructure; and 3) service factors which include two constructs, namely communication channels and service cost. This paper is assigned to test and validate the proposed factors; a model for the adoptability of using e-government services will be constructed. rnrnA sample of 402 students completed a questionnaire. The questionnaire tapped students perspective to adopt e-government services. The questionnaire measured the above 8 constructs and two of them were merged, namely political issues and ICT infrastructure as e-government readiness. Initial analysis for those 7 constructs indicated that the service cost, e-government readiness, and trust respectively are the main reasons that decrease the adaptability of using e-government services. Further analysis was performed to study the relation between items for each construct and the results are offered in the discussion section.
Keywords: E-government, adoption, e-government adoption, e-government adoption models
- Between individualism and deliberation: rethinking discursive participation via social media
by Tobias Zimmermann
Abstract: The aim of this paper is to contribute to an improved understanding of citizen participation in public opinion formation on social media platforms. It seems questionable that the influential theory of deliberative democracy provides the best description for mutual citizen communication. Thus, this paper contrasts the deliberative model with the alternative approach of liberal individualism. Therefore, it operationalizes distinctive criteria of both - deliberation and liberal individualism - for content analysis. Content analysis of two discussions via online readers comments indicates a flexible and individual usage of such digital discussion platforms. Finally, based on empirical results, a typology of discursive participation is presented to provide an accurate basis for interpretation. This typology should help to overcome self-limitation of online deliberation research and enable a more sophisticated understanding of discursive participation on social media platforms.
Keywords: Online deliberation; individualism; discursive participation; social media; online readersâ€™ comments; typology; public sphere; self-expression; ontological politics of online deliberation research; Germany
- Transparency and Open Data in the classroom: a pedagogical exercise to construct civic awareness about access to public digital data in Brazil.
by Cristian Berrio-Zapata, Ricardo Cesar Goncalves Santana
Abstract: This article presents the pedagogical experience of the Open Data Administration course (ATADA in the Portuguese acronym) at Universidade Estadual Paulista UNESP, Brazil. After gathering some theoretical references to explain the problem of Data Transparency in everydays life, we present this experience founded in Paulo Freires Pedagogy of Autonomy, as a source of civic awakening. Transparent and Open Data has been claimed to be an uprising force in our society; although, Brazilians still do not have a clear perspective of the topic or the necessary awareness to examine their reality and test the existence of real Transparency and Openness in their day-to-day. The ATADA course was designed to introduce post-graduation students into this field using Participatory Action Research (PAR) to create a Research Community based on the dialectical action with the students real informational life. In doing so, the ATADA Research Community reviewed 19 real cases of Public Data embedded into Brazilian e-government sites that dealt with situations that affected directly the life of the students. We describe results of the first two versions of ATADA, developed in 2011 and 2012, from a pedagogical perspective. We also share the production of two concepts that reflect common phenomena affecting all the micro-researches done by the students: the Minimum Legal Bureaucratic Template and Data Opacity.
Keywords: Transparency; open data; e-literacy; i-literacy; information technology; critic pedagogy; Freire
Special Issue on: "Methodologies, Technologies and Tools Enabling e-Government,"
- A Methodology For Recording, Analysing And Prioritising Public Services
by Panagiotis Kokkinakos, Sotirios Koussouris, Dimitrios Askounis, Dimitrios Panopoulos
Abstract: The dawn of the new decade has proven to be particularly challenging, as technological developments and societal changes have affected each other in an unpredicted manner, due to the worldwide economical crisis. On the one hand, this situation has propelled changes in the whole socioeconomic system and on the other hand it called for more effective, yet less expensive, technological developments. Based on these groundings, a new research domain has risen to the surface, called Policy Modelling, which aims to reengage citizens and decision makers towards a more open and collaborative governance schema. This paper builds on the knowledge springing out of an EC co-funded project in this specific domain, which aims to establish a collaborative environment for reengineering public services, and presents a methodology for recording, analysing and prioritising service scenarios in an effort to minimize the required effort and maximize the impact of reforming the public sector.
Keywords: Prioritisation; Description Template; Public Service; Policy Modelling; ANP; Multicriteria Methodology
- Federated Identity Management in e-Government: Lessons Learned and the Path Forward
by Francesco De Angelis, Damiano Falcioni, Fabrizio Ippoliti, Fausto Marcantoni, Samuele Rilli
Abstract: Management of digital identity involves every company and institution, not only in the Internet world. Among different identity management models, only the federated one is able to ensure a strong protection in terms of trust and privacy. In fact, the participants in the federation decide to trust each other about which information can be exchanged in the processes of authentication and authorization, based on established policies to manage relationships of trust. According to this, it has been widely adopted during the last years. In particular, its adoption in Public Administration allows a proper organization autonomy, supporting access to the services offered by the institution. This process is going to quickly raise with the progressive adoption of cloud computing by Public Administrations. In the paper, two projects accomplishing federated digital identity in Italian Public Administrations are presented. Starting from lessons learned, authors highlight a path forward for Public Administration toward federated digital identity in cloud computing scenario.
Keywords: e-Government; Digital Identity; Federated Digital Identity; Identity and Access Management