International Journal of Electronic Governance (5 papers in press)

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  Cross-border digital public services in the European Union: A systematic literature review ( Free Full-text Access )

  by Stefan Dedovic, Vincent Homburg 
  Abstract: The success of the European single market and advancements in digital technologies have increased the focus on cross-border digital public services. To date, most academic research on digital public services has been concentrated on national and local levels, with research on cross-border digital public services being scattered across various academic disciplines. In this article, we provide a systematic literature review on cross-border digital public services. We conclude that current research on cross-border digital public services describes the symptoms of faltering coordination at the level of European policy making organisational change challenges and limited maturity with low levels of interoperability between public administrations in the EU. However, cross-border digital public services literature is undertheorised, and we suggest using multi-level governance theories, theories of organisational change, interoperability studies, and service development literature to guide future research into cross-border digital public services, through which European citizens and businesses can experience the impact of European integration policies.
  Keywords: cross-border digital public services; pan-European e-government services; digital single market; European integration; digital transformation; cross-border e-services.
  DOI: 10.1504/IJEG.2024.10063485
   
  
• How to Live with the Future of Electronic Technology: Redefining the Digital Citizenship Scale  
  by Besfort Rrecaj, Senem Demirkiran, Esin Omer, Mehmet Ali Yücel, Kenan Terzioglu 
  Abstract: Digital technologies that have entered life with the digital age and their increasingly intensive use are transforming the ways of communicating and working. In addition to these changes in daily life, the relationship between the state and the citizen is also changing, and citizens demands from the state and the states provision of services to citizens differ. Digital-based demands and digital-based public service offerings reveal and strengthen the concept of digital citizenship. However, the concept of digital citizenship is starting to become conceptually inadequate as a result of the development of technologies used and the increasing use of it in social life. In this context, in this paper, the academic literature on the concept of digital citizenship is systematically reviewed, and a comprehensive framework is presented by developing a new digital citizenship scale with the digital citizenship research conducted in T
  Keywords: Digitalization; Digital Citizenship; Scale Development.
  DOI: 10.1504/IJEG.2024.10061834
   
  
• Examining the Influence of Online Services Use Habit on Long-Term Intention to Use Virtual Fiscal Devices Systems in Tanzania: A Taxpayer's Perspective  
  by Julius Raphael Athuman Mhina, Deogratius Mathew Lashayo 
  Abstract: The Tanzania Revenue Authority has implemented new technology, called the Virtual Fiscal Devices (VFD) System, to supplement the existing Electronic Fiscal Devices (EFD) System in Tanzania to improve the fiscal collection exercise, however, there are limited studies on factors affecting VFD's long-term usage. This study employed the Expectation Confirmation Model (ECM) as its underlying model and integrated it with the Online Habit factor. PLS-SEM techniques were employed to analyse the collected quantitative data from 817 randomly selected taxpayers. The results show that the habit of online services usage among taxpayers, directly and indirectly influences their long-term intention to continue using the VFD systems for tax collection and reporting purposes. The implications of the findings of the study to researchers, practitioners, and policymakers were made.
  Keywords: Virtual Fiscal Devices; Online Habit; Expectation Confirmation Model; PLS-SEM; Long-term Continuance Intention; Tanzania.
  DOI: 10.1504/IJEG.2024.10062829
   
  
• Towards the Implementation of Functional Ontologies for Federal Government Ministries  
  by Temitope Elizabeth Ogunbiyi, Oluwasefunmi Arogundade, Aniekan J. Owo, Stephanie A. Ibidapo, Abiodun Mustapha, Temitope O. Efuwape 
  Abstract: This study focuses on the implementation of ontology-based e-government services for government departments to promote economic growth and sustainability and is called Nigeria Ontology-Based e-Government Services (NigOeGov). The dataset was obtained from literature, organizational documents, and the individual ministry website. Five steps were involved in its implementation, while a hierarchical breakdown structure was used for the ontology categorization. Prot
  Keywords: Ontology; protégé OWL; e-government services; SPARQL; economic sustainability.
  DOI: 10.1504/IJEG.2024.10063443
   
  
• Identifying the Antecedents of Voter Behaviour: An Empirical Study on Indian Electorates  
  by Deepika Kumari, Shashank Vikram Pratap Singh, Santosh Kumar 
  Abstract: Political parties adopt various means to reach and influence their targeted electoral base. Practices in India are not an exception to it. Political parties are devising various concept of Marketing for this purpose. Therefore, the aim of the present study is to find out factors that are considered by the voters while casting their vote. Thus, the study first establishes the concept of Political Marketing by collecting expert opinion from Marketing Experts and Political Scientists & Journalists. Based on the results, the data was collected from the voters from all over India to study their behaviour. The data collected was empirically tested using Exploratory Factor Analysis and Canonical Correlation in SPSS and establish factors that contributes the most in the studying voter behaviour. The result of the study provides useful insights to the political parties in India.
  Keywords: Voter Behaviour; Political Marketing; Electorates; Political Parties.
  DOI: 10.1504/IJEG.2024.10063533