International Journal of Business Continuity and Risk Management (8 papers in press)
Risk Management to Avoid Project Failure A comparison study of Construction Projects in: GCC
by Ahmad Areiqat, Asaad Al Ali, Yousef Arikat
Abstract: Risk management is one of the most important and critical tools of Project Management, poor risk management usually results in project failure as the team is unable to deal with the risk factors appropriately, causing delays and cost overruns. There are many factors and causes that lead to project failure, these factors will be discussed in this research. The study will focus on the Gulf Corporation Countries (GCC) construction projects. This research is based on a secondary and qualitative research, many articles, journals, case studies, previous studies and surveys have been used to collect the relevant data to draw a conclusion. Six case studies are used to support the arguments and to answer the research questions. The factors behind the failure and the success of these case studies will be analyzed. The key role of the risk management in these projects and how it impacted project success or failure will be discussed as well. Recommendations and conclusion are based on the analysis and the understanding of the literature review and case studies.
Keywords: Risk Management; Construction Projects; Gulf Corporation Countries (GCC).
Experts opinion impact on financial risk management
by Martin Ezequiel Masci, Maria Teresa Casparri, Javier Ignacio Garcia-Fronti
Abstract: The present work proposes to incorporate experts opinions into the traditional calculation of financial risk management models. These statistical models only incorporate available database information, ignoring qualitative knowledge (highly subjective and mathematically imprecise) also available. To do this, this paper articulates Value-at-Risk (VaR) practioners perspective with experts
Keywords: Value-at-Risk; fuzzy logic; decision making; risk; uncertainty.
LINGUISTIC WORK QUALITY INDEX
by María José Fernandez
Abstract: Work quality measures are fundamental to study population welfare. Labor activity occupies most of the workers' day, so quantifying people's welfare by means of work quality is central.
Decent work indicators have the aim of establishing the characteristics of an employment relationship to verify that a job is carried out under conditions of freedom, equality, security and human dignity.
The purpose of these indicators is to measure the degree to which a certain goal has been achieved in order to develop precise policies to improve peoples standard of living.
In this paper, a proposal is developed to measure decent work deficit in a linguistic way.
A complete decent work index model is formulated using linguistic labels and the linguistic weighted average operator. Finally, some comments are made about the benefits of using linguistic variables when measuring work quality.
Keywords: Linguistic models; Linguistic weighted average; decent work index; labor conditions; subjectivity.
An initial assessment of small business risk management approaches for cyber security threats
by Christine T. Berry, Ronald L. Berry
Abstract: While larger companies have resources to address cyber security issues, small companies often do not. Usually, a business owner or his immediate family members handle many different roles within the small business. Because of a lack of information technology knowledge and resources to hire that knowledge, many small businesses are at a great risk of having their systems compromised. The purpose of this paper is to report the findings of a field study that included over 370 interviews with small business owners about their approach to risk management, including those related to cyber security threats. Results indicate that small business owners are often likely to have the basic tools related to technology risk management in place, but lack the policies, procedures and training to secure their information resources. Additionally, responses indicated a majority of respondents do not use strong passwords to protect their information assets.
Keywords: small business risk management; cyber security; internet security; cyber crime.
Reengineering business information systems to support business continuity
by Nijaz Bajgoric
Abstract: The paper aims at presenting an implementation framework for reengineering traditional business information systems (ISs) into ISs that support business continuity (BC) or 'always-on' ISs. The framework has been developed by using a methodology framework based on a literature review and Churchman's (1971) systemic model, particularly his definition of 'system designer'. Four reengineering drivers are identified: downtime costs, IT-oriented business models, business continuity and IS-systemic perspective. Technology enablers for implementation of such systems are presented as well. Presented framework brings some additional dimensions with regard to modern ISs particularly those related to human aspects (Churchman's client, designer and decision maker). It explores critical aspects of modern ISs such as high availability (HA) ratios, continuous data access, always-on computing, continuous computing technologies, as well as managerial aspects with regard to the roles of CIOs, system admins and business continuity managers. As such, the presented framework can be used in the projects of transforming traditional business ISs into always-on ISs.
Keywords: systems approach; information system; business continuity; always-on business; always-on information systems.
Evaluation of fraud examinations: a principal-agent study of private internal investigations
by Petter Gottschalk
Abstract: Agency theory suggests that problems in terms of conflicting preferences, knowledge asymmetry and different attitudes towards risks can have a negative impact on work outcome from the agent to the principal. In private internal investigations, the client is the principal, while the fraud examiner is the agent. Based on a sample of 49 reports of investigation from Norway, this article presents empirical results testing agency theory. Results indicate that agency issues do have a significant influence on the contribution from internal investigations, but the influence is not necessarily negative. While different attitudes towards risk have a negative impact, knowledge asymmetry has a positive impact on the contribution from an investigation. A possible explanation for this surprising result is that examiners are experts in other areas than the client, which is the reason why examiners are hired by clients.
Keywords: agency theory; fraud examination; internal investigations; conflicting preferences.
Examining users' intention to continue using business intelligence systems from the perspectives of end-user computing satisfaction and individual performance
by Chung-Kuang Hou
Abstract: End-user computing satisfaction (EUCS) and individual performance have been recognised by many researchers as critical determinants influencing users' intention to use information systems. Even though a great deal of attention has been paid to the practical decision-making benefits of BI system adoption, there is still a lack of research to explore the nature of EUCS with BI systems and to investigate factors that affect users' intention to continue using BI systems after adopting the systems. Therefore, the purpose of this study is to empirically investigate the relationships between EUCS, continuance intention, and individual performance with BI systems. The empirical data collected from 330 users in the Taiwanese electronics industry showed that higher levels of EUCS can lead to increased BI continuance intention and improved individual performance and that higher levels of individual performance will lead to higher levels of BI continuance intention.
Keywords: user satisfaction; business intelligence; continuance intention; individual performance; structural equation models.
Emergency preparedness in fitness facilities: bridging the gap between policy and practice
by Betul Sekendiz, Kevin Norton, Patrick Keyzer, Joachim Dietrich, Ian R. Coyle, Shannon Gray, Caroline F. Finch
Abstract: Fitness facilities are an important contributor to economies through preventative health policies of governments. Therefore, it is crucial that they are capable of ensuring the health and safety of their users during emergency situations under relevant work health and safety (WHS) legislation. This study aimed to analyse emergency response preparedness in fitness facilities in Australia and develop evidence-based strategic recommendations, using a mixed methods approach. An onsite observational audit tool and in-depth interviews were conducted at a sample of regional and metropolitan fitness facilities. The results showed that fitness facilities showed a lack of operational emergency response practices that requires an integrated approach to risk management by fitness facility operators. This gap between policy and practice has significant implications for all stakeholders involved in fitness service provision, including government agencies, academia and industry governing organisations.
Keywords: fitness facilities; risk management; safety; emergency preparedness; emergency response; policy development; observational audit; fitness industry.