European J. of Cross-Cultural Competence and Management (8 papers in press)
The Fabric of Counter-Narratives: Agency and Ventriloquism
by Marianne W. Lundholt
Abstract: This contribution focuses on the fabric of master and counter-narratives by drawing special attention to CCO theory (Communication as Constitutive of the Organisation), as this has proven to be an important contribution to its theorisation. This contribution seeks to elaborate some of the observations and key terms in order to illustrate their potential as analytical tools, in particular the terms `agency
Keywords: counter-narrative; master narrative; Communication as Constitutive of the Organisation; agency and ventriloquism.
Special Issue on: Strategic Cultural Intelligence and Intentional Action
Integrating highly-qualified migrants: allowing a personal narrative to set future research directions
by Aida Hajro
Abstract: Using a unique case history of a highly-qualified migrant family pushed from its country of origin due to war I elucidate the emotional, cultural, societal, and situation-specific challenges that its members faced in their new country of destination. I then link their stories to the current literature in the field of migration studies and formulate several avenues for future research. By allowing narrative theory to guide the field, I make a contribution to the current discourse and formulate questions that truly matter.
Keywords: highly-qualified migrants; challenges; acculturation processes; integration outcomes.
Corporate Joint Alliances, Their Children, and Cultural Figurative Intelligence
by Maurice Yolles
Abstract: Cultural intelligence is part of a process that is traditionally directed towards adaptive learning. However, it has another important component frequently forgotten, that of creative learning. Here we adopt the context of international joint alliance development where partners in a joint alliance are seen as parents, and their joint venture offspring is a child company. We the adopt agency theory to explain that cultural intelligence is not an adequate term, rather adopting the replacement term cultural figurative intelligence. The concept of figurative intelligence arose with Piaget and represents a network of processes that facilitate the creation of new knowledge that, when coupled Vygotskys ideas, can explain how child corporations emerge and develop, and to the function of adaptation and innovation. A brief case study is provided that supports the theory.
Keywords: cultural intelligence; adaptive learning; creative learning; cultural figurative intelligence; joint alliances.
Strategic Support for Transformative Communication in a Cross-Cultural Setting
by David Ryback, Renate Motschnig
Abstract: The concept of cultural intelligence has been developed over two decades ago, following the popularization of the concept of emotional intelligence, itself a branching of Howard Gardners multiple intelligences. The global reach of social media has encouraged the recognition of cultural intelligence on more of us increasingly over time. The partisan split in the governments of many western nations has forced even more attention on the need to bridge such divides with greater cultural intelligence, transforming our communication when interacting with very diverse entities. The recent spate of lone wolf terrorist attacks points to further need to bridge cultural gaps, here between such lone wolves and their surrounding culture. Innovative solution-models are offered to help resolve some of these challenges. These include outreach programs involving collaborative cross-cultural learning, such as paired individuals from different cultures serving as models, academic support for inclusion and learning, as well as creative modes of international workshops.
Keywords: Cultural Intelligence; transformative communication; emotional Intelligence; multiple intelligences; diversity; motivational interviewing; Carl Rogers; Person-Centered Approach; UniClub; Culture Pairs; Belfast Person-Centered Group; Camp David experiment.
Bridging gaps effective links
by Hirut Grossberger, Susanne Binder, Frank Michelberger
Abstract: Children by the virtue of their curiosity for facts and phenomena, usually ask questions why? and how?. This important behavior of children to learn about the world was used in a project bridging gaps actively. The aim of this research project was to foster integration process; furthermore, raise enthusiasm for science and technology among children and youngsters. As a strategic cultural intelligence bridge was used on one hand from its technical point of view, on the other hand as a symbol in the social aspect. This could be realized by integrating schools with higher proportion of children and youth with migration background into the project. The intensive collaborative work with various schools of different levels enabled researchers, some of themselves with migration background, to be representative role models. With this approach, schoolchildren could gain impression on both the technical and social aspects of bridge at the same time.
Keywords: cross-cultural intelligence; bridging divides; linking gaps; intercultural learning.
The role of landscape and strategic communication in managing legitimacy between a state and its citizens
by Sean McDonald, Simon Moore
Abstract: The physical landscape has historically played a vital role in defining a polity to people, but modern states have not adjusted it to the needs of the Information Age. We argue that the information revolution necessitates landscape's use as communication equity, in an environment which is radically reappraising the sovereignty, identity and legitimacy of established polities. Ideas of legitimacy, cultural values and norms are tied up with the fundamental connection people feel to their physical landscape. The potent relationship between geography, statehood and communication to convey legitimacy and shared values is insufficiently grasped. History suggests the value of using physical landscape to project states to virtual communities. The changing communication relationship between landscape and polities is discussed, and we propose that - because of new media - future state identity, and legitimacy, must be managed in part by a return to historical, often pre-modern approaches that deploy landscape's emotional power. Landscape's use as communication equity therefore remains important as an agent for bonding polities to communities.
Keywords: Landscape; strategy; culture; values; states; legitimacy; identity; geography; history.
Influences from Cybersecurity and Terrorism on Social and Cultural Perspectives of IT Influencers
by Robert Deller
Abstract: A major perspective associated with how terrorism is conducted in the world today is through cyber attack. Consequently, growth of Internet use through social and cultural interests bring cyber crime increasingly into concern for governments. There can be little doubt therefore that while governments and societies around the world deal with issues of terrorism, they are also addressing possible impacts on cultural and social behavior from cyber attacks. Thus, the facility of terrorist perpetrators to engage in use of Internet communication poses threats to different elements of citizen interest. An investigation into the thinking of world leaders in information technology development as represented across an eight-year period is conducted to determine if the community addresses problems from Internet use while considering other technological issues.
Keywords: cybersecurity; terrorism; culture; social; impacts; IT development.
Biculturals, Team Facilitation and Multicultural Team Performance. An Information-Processing Perspective.
by Franziska Engelhard, Dirk Holtbrügge
Abstract: Literature on multicultural teams shows that the characteristics of its members are highly relevant for team performance. However, few studies focus on the influence that culture has on supporting processes such as boundary-spanning activities. In this study, we test the impact of bicultural individuals on team facilitation activities and the relationship of these activities with team performance. Based on information-processing theory, six research hypotheses are developed and tested using a sample of 137 bicultural and monocultural individuals. Partial least squares (PLS) modelling reveals a significant positive association between biculturalism and team facilitating activities. The study also reveals a mediating effect of internal group processes and group cohesion on the relationship between team facilitation and team performance. An important managerial implication of this study is to consider selecting bicultural individuals when staffing multicultural teams. This is followed by further implications and limitations of the study.
Keywords: multicultural teams; biculturals; boundary spanning; information-processing theory; team performance; team faciliation;.