Title: The 21st-century Corporation
Author: Roger B. Smith
Address: Chairman, General Motors Corporation, General Motors Building, 3044 West Grand Boulevard, Detroit, Michigan, MI 48202, USA
Abstract: The Chairman of General Motors outlines his vision of a ''2lst-century Corporation'', in which offices will be computerized and paperless and linked by worldwide communications, factories will be fully automated and robotized. Artificial intelligence will play a large part in service routines. To evolve into such a company will require modern fully integrated systems, but many companies have not yet learned to take a systems approach to their organization. It will also need the key ingredient of trained people.
Keywords: artificial intelligence; automated factory; assembly lines; corporate management; computer systems; systems approach; strategic management; General Motors; automobile industry; communications; robots; robotic assembly; automotive assembly.
Int. J. of Technology Management, 1986 Vol.1, No.1/2, pp.23 - 29
Available online: 27 May 2009