KISA in innovation of Australian software firms
by M. Cristina Martinez-Fernandez, Venni Venkata Krishna
International Journal of Services Technology and Management (IJSTM), Vol. 7, No. 2, 2006

Abstract: This paper discusses the critical role that activities directed to mix, match and transform knowledge-intensive services play in innovation by software firms. The paper draws on the analysis of the nature of innovation processes undertaken by Australian software firms; how businesses innovate and what role Knowledge Intensive Service Activities (KISA) play in the innovation process. The findings are based on an online survey of 54 software companies, 41 semi-structured interviews and two in-depth case studies with specialised software companies in the mining and tourism industries.

Online publication date: Wed, 07-Jun-2006

The full text of this article is only available to individual subscribers or to users at subscribing institutions.

 
Existing subscribers:
Go to Inderscience Online Journals to access the Full Text of this article.

Pay per view:
If you are not a subscriber and you just want to read the full contents of this article, buy online access here.

Complimentary Subscribers, Editors or Members of the Editorial Board of the International Journal of Services Technology and Management (IJSTM):
Login with your Inderscience username and password:

Username:        Password:          Forgotten your password?

Want to subscribe?
A subscription gives you complete access to all articles in the current issue, as well as to all articles in the previous three years (where applicable). See our Orders page to subscribe.

If you still need assistance, please email subs@inderscience.com