Forthcoming Articles
International Journal of Emergency Management

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International Journal of Emergency Management (One paper in press) Regular Issues
Abstract: This paper examines language emergency service strategies and their relationship with audience psychology in public emergencies, using an AI-assisted analytical framework. Focusing on the full life cycle of public emergencies, stage-specific public opinion guidance strategies are proposed for the latency, outbreak, pre-subsidence, and impact periods. A population-level psychological survey conducted in Shaoyang, Hunan Province, reveals that public emergencies affect residents physically (67.6%) and psychologically (86.4%), with psychological impact significantly exceeding physical impact. Government-led public opinion guidance, integrated with new media platforms, has been shown to moderate public attitudes and effectively suppress the spread of rumors. The findings also highlight a substantial nationwide shortage of professional psychological counseling resources in post-emergency settings. Keywords: language emergency service strategy; audience psychology; public emergencies; artificial intelligence; sudden public events; public opinion guidance strategies; online public opinion. DOI: 10.1504/IJEM.2026.10080116 |
Open Access