A theoretical and methodological examination of knowledge management maturity models: a systematic review Online publication date: Fri, 30-Sep-2016
by Mona Jami Pour; Amir Manian; Hamid Reza Yazdani
International Journal of Business Information Systems (IJBIS), Vol. 23, No. 3, 2016
Abstract: Two decades ago, researches related to maturity models have grown increasingly. Investigating theoretical basics of maturity models in knowledge management (KM) field and revealing the gaps in this domain are challenging tasks for researchers. Until today, no studies have been available summarising the theoretical foundations, methods and results of KM maturity models. To gain research objective, systematic literature review was conducted in related studies from valid scientific databases during 2000 to 2014. In this study, in addition to addressing KM paradigms generally, theoretical foundations of KM maturity researches have also been examined. The results show that functionalist is the prominent paradigm while this paradigm has been criticised in many IS researches. Researchers can use the findings as starting point for developing a new KM maturity model. The main research contribution is structuring available literature of KM maturity models to identify their theoretical foundations as well as research gaps via a systematic way.
Online publication date: Fri, 30-Sep-2016
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