Performance measurement for efficient lean management: theory and case study Online publication date: Wed, 21-Jan-2015
by Jiri Tupa
International Journal of Lean Enterprise Research (IJLER), Vol. 1, No. 2, 2014
Abstract: This article deals with the implementation of a lean management system in interaction with performance measurement. The problem in practice is how to monitor the efficiency of the lean management system. The issue of lean management in relation to performance management and process controlling is discussed in the first part. The core of this paper is a proposal of a suitable methodology based on the balanced scorecard (BSC) method, a process controlling the principles of lean management. The benefit of the BSC and process controlling application is the building of an effective system for the performance measurement and diagnostic processes. Research methods like a literature review, questionnaires, observations, data collection and case studies were used for the formulation of the methodology and its verification. The implementation process and results are described in the case study. An evaluation of the implementation confirmed the suitability of the proposed methodology for its use in small and medium-sized enterprises which implement a lean approach.
Existing subscribers:
Go to Inderscience Online Journals to access the Full Text of this article.
If you are not a subscriber and you just want to read the full contents of this article, buy online access here.Complimentary Subscribers, Editors or Members of the Editorial Board of the International Journal of Lean Enterprise Research (IJLER):
Login with your Inderscience username and password:
Want to subscribe?
A subscription gives you complete access to all articles in the current issue, as well as to all articles in the previous three years (where applicable). See our Orders page to subscribe.
If you still need assistance, please email subs@inderscience.com