Continuous maintenance quality improvement using analytic maintenance quality function deployment technique
by C. Sugumaran; S. Muthu; S.R. Devadasan; V.R. Pramod; K. Srinivasan
International Journal of Services and Operations Management (IJSOM), Vol. 14, No. 4, 2013

Abstract: This paper reports a module of research in which a model named analytic maintenance quality function deployment (AMQFD) was designed to integrate quality function deployment (QFD) and analytic hierarchy process (AHP) techniques with total productive maintenance (TPM) concepts. In order to explore its practical implementation feasibility, AMQFD was subjected to an implementation study in a sugar manufacturing company. Due to lack of literacy on TPM among employees and absence of support by the top management towards implementation, AMQFD could not be actually implemented in this company. Yet this implementation study was useful to evolve the steps to be actually followed in practice to implement AMQFD and achieve corporate success. This paper is concluded by suggesting that future researchers may actually carry out AMQFD implementation in several organisations and develop knowledge-based software packages to support its mathematical calculations.

Online publication date: Fri, 30-Aug-2013

The full text of this article is only available to individual subscribers or to users at subscribing institutions.

Existing subscribers:
Go to Inderscience Online Journals to access the Full Text of this article.

Pay per view:
If you are not a subscriber and you just want to read the full contents of this article, buy online access here.

Complimentary Subscribers, Editors or Members of the Editorial Board of the International Journal of Services and Operations Management (IJSOM):
Login with your Inderscience username and password:

    Username:        Password:         

Forgotten your password?

Want to subscribe?
A subscription gives you complete access to all articles in the current issue, as well as to all articles in the previous three years (where applicable). See our Orders page to subscribe.

If you still need assistance, please email