Continuous innovation through lean thinking in healthcare: the role of dynamic actor associations Online publication date: Sat, 06-Apr-2013
by Thanos Papadopoulos
International Journal of Technology Management (IJTM), Vol. 60, No. 3/4, 2012
Abstract: This paper focuses on continuous innovation in healthcare examining the implementation of lean thinking in the English National Health Service(NHS). Using interviews and non-participant observations, this study focuses on the dynamics of actor associations as they are manifested in the efficiency innovations in specimen turnaround times in a pathology unit of an NHS hospital, under actor-network theory principles. We illustrate the emergence of continuous innovation as an actor-network, which is responsible for creating the necessary conditions and behavioural changes for continuous innovation. Furthermore, we explicate the mechanism of translation to represent the 'glue' that keeps the corresponding actors together, contributing to the success of lean in the hospital and subsequently continuous innovation.
Existing subscribers:
Go to Inderscience Online Journals to access the Full Text of this article.
If you are not a subscriber and you just want to read the full contents of this article, buy online access here.Complimentary Subscribers, Editors or Members of the Editorial Board of the International Journal of Technology Management (IJTM):
Login with your Inderscience username and password:
Want to subscribe?
A subscription gives you complete access to all articles in the current issue, as well as to all articles in the previous three years (where applicable). See our Orders page to subscribe.
If you still need assistance, please email subs@inderscience.com