Role of e-adoption of emerging technology in 4P organisational framework during COVID-19 Online publication date: Fri, 13-Sep-2024
by Pushpa Singh; Narendra Singh; Rajnesh Singh; Nishu Panwar; Sunil Gupta
International Journal of Critical Infrastructures (IJCIS), Vol. 20, No. 5, 2024
Abstract: During the COVID-19, micro, small, and medium-scale business organisations have suffered economic fragility. Apart from lockdown, social distancing and the traditional style of the business process are the factors that affect the business organisation. A business organisation utilising e-adoption of emerging technologies such as artificial intelligence (AI), blockchain, internet of things (IoT), cloud computing, etc., have survived well in the market and achieved high-profit gain. In this paper, we explore the challenges of traditional business organisations. Traditional business organisation frameworks based on 4P: people, process, product and profit are based on manual processes and away from emerging technologies. The proposed organisational framework revolutionised traditional business practices and enhanced productivity, efficiency, and customer retention. People can connect and access business organisations with end-user devices such as smartphones, desktops, laptops, and other hand-held devices.
Existing subscribers:
Go to Inderscience Online Journals to access the Full Text of this article.
If you are not a subscriber and you just want to read the full contents of this article, buy online access here.Complimentary Subscribers, Editors or Members of the Editorial Board of the International Journal of Critical Infrastructures (IJCIS):
Login with your Inderscience username and password:
Want to subscribe?
A subscription gives you complete access to all articles in the current issue, as well as to all articles in the previous three years (where applicable). See our Orders page to subscribe.
If you still need assistance, please email subs@inderscience.com
Our Blog 
Follow us on Twitter 
Visit us on Facebook