Investigating factors that affect willingness to pay: an analysis on freemium social media apps Online publication date: Thu, 29-Aug-2024
by Ana Margarida Faria; Álvaro Dias; Leandro F. Pereira; Renato Lopes da Costa; Rui Gonçalves
International Journal of Advanced Media and Communication (IJAMC), Vol. 8, No. 1, 2024
Abstract: Although social networks have grown in popularity and usage in recent years, little is known about users' willingness to pay (WTP) for the premium version. We investigate how consumers' perceived value is associated with their intention to use freemium services and to purchase premium content. The data was collected through an online survey among users of freemium social media networks such as LinkedIn, YouTube, Reddit, and Flickr and was modelled using structural equations (SEM). The results reveal that users who value the security component in freemium social networks will have a higher intention to use the service and that the price value of freemium services is shown to have a negative association with the intention to purchase premium content. The perceived value of the service, improved security, or increased frequency of use can impact future profitability through increased retention on the one hand and reduced monetisation on the other.
Existing subscribers:
Go to Inderscience Online Journals to access the Full Text of this article.
If you are not a subscriber and you just want to read the full contents of this article, buy online access here.Complimentary Subscribers, Editors or Members of the Editorial Board of the International Journal of Advanced Media and Communication (IJAMC):
Login with your Inderscience username and password:
Want to subscribe?
A subscription gives you complete access to all articles in the current issue, as well as to all articles in the previous three years (where applicable). See our Orders page to subscribe.
If you still need assistance, please email subs@inderscience.com
Our Blog 
Follow us on Twitter 
Visit us on Facebook