Moderating and mediating impact of compassion and trauma fatigue on burnout satisfaction relationship: a case study of Indian nurses
by Jolly Joseph; Richa Misra; Shalini Srivastava
International Journal of Management Practice (IJMP), Vol. 15, No. 3, 2022

Abstract: Due to the scarcity of human resources, most nurses in India are at the risk of high levels of stress, burnout, and fatigue. The objective of the present study is to examine the relationship between burnout, trauma fatigue, compassion, and job satisfaction among nurses. We collected a sample of 233 structured questionnaires with nurses from private and government hospitals in Delhi-NCR, one of the worst pandemic-affected regions of India. We used SEM and Hayes and Preacher (2013) PROCESS macro to test the hypothesised relationships. The findings suggest that burnout is linked to more significant trauma fatigue, which leads to decreased job satisfaction among nurses who report a low level of compassion. Trauma fatigue partially mediated the relationship between burnout and job satisfaction. The study found compassion to be a significant moderator between trauma fatigue and job satisfaction. Healthcare organisations in India need to act on the factors suggested in the study proactively.

Online publication date: Wed, 04-May-2022

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