Profit maximisation in long-term e-service agreements
by Hussain Aljafer; Zaki Malik; Khayyam Hashmi; M. Mustafa Rafique
International Journal of Business Information Systems (IJBIS), Vol. 36, No. 4, 2021

Abstract: Due to the wide spread use of web-based services, there is competition among service providers to attract the highest number of users either by the competitive pricing of the services, by performance of the services, or both. In this paper, we address this matter by proposing a web service pricing model for the service providers to help generate the highest profit. We dynamically alter the price, based on the market equilibrium techniques to achieve the maximum resource distribution. Our approach also tackles the problem of resources that have low or no demand by the users, by generating bundles such that these resources can be distributed, and generate more profit. Finally, the approach utilises an automated negotiation mechanism for service replacement where we may have an offer from a new user resulting in more profit, but there are not enough resources.

Online publication date: Tue, 06-Apr-2021

The full text of this article is only available to individual subscribers or to users at subscribing institutions.

Existing subscribers:
Go to Inderscience Online Journals to access the Full Text of this article.

Pay per view:
If you are not a subscriber and you just want to read the full contents of this article, buy online access here.

Complimentary Subscribers, Editors or Members of the Editorial Board of the International Journal of Business Information Systems (IJBIS):
Login with your Inderscience username and password:

    Username:        Password:         

Forgotten your password?

Want to subscribe?
A subscription gives you complete access to all articles in the current issue, as well as to all articles in the previous three years (where applicable). See our Orders page to subscribe.

If you still need assistance, please email