Radical improvement of e-government services in Dubai Online publication date: Fri, 07-Dec-2018
by Ahmed AlSayegh; Chowdhury Hossan; Bret Slade
International Journal of Services Technology and Management (IJSTM), Vol. 25, No. 1, 2019
Abstract: Dubai possesses the 32nd most advanced e-government system in the world, according to the United Nations. The authors highlight the factors that led to the success of e-government in Dubai since its inception in 2000. These factors include excellent information technology infrastructure, government support for innovations, sufficient finances, and the high e-participation of individuals and corporations. A comparison of Dubai e-government with regional states of Oman and Saudi Arabia concludes that Dubai e-government has led the transformation.
Online publication date: Fri, 07-Dec-2018
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