Considering BPR and CE for faster product delivery: a case study in manufacturing firms Online publication date: Sat, 17-May-2014
by Alemu Moges Belay; Petri Helo; Josu Takala; Torgeir Welo
International Journal of Productivity and Quality Management (IJPQM), Vol. 13, No. 3, 2014
Abstract: This paper investigates the effects of combining business process reengineering (BPR) and concurrent engineering (CE) on companies' capability to deliver products faster to the customers. Two medium-sized companies are considered to use primary data; previous performance records and on-site interviews. The study uses tools for business process improvement, ternary plot and statistical process control tools. The study showed that 50% to 80% of the products were not delivered to customers on schedule, mainly due to the case companies who were using sequential product development methods. By using cross-functional teams, and combining BPR and CE, the work-flow steps and product development times are reduced significantly. A conceptual model is proposed to show the benefits of combining the aforementioned methodology, which is in line with contingency theory.
Online publication date: Sat, 17-May-2014
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