Social networking for web-based communities
by Tomayess Issa; Piet Kommers
International Journal of Web Based Communities (IJWBC), Vol. 9, No. 1, 2013

Abstract: In the 21st century, a new technology was introduced to facilitate communication, collaboration, and interaction between individuals and businesses. This technology is called social networking; this technology is now part of Internet commodities like email, browsing and blogging. From the 20th century until now, the internet has shaped the way organisations, academics and health sectors to interact, communicate, connect, and exchange knowledge around the world. Social networking can reduce enterprises cost, increase profit, and assist to develop new communication forms between consumers, stakeholders, vendors, suppliers, universities and health departments. However, this technology can create new challenges for education and its governance and management. Social networking is considered to be as a precursor to the new ways of 3D virtual presence that will gradually supplant the telephone and video conferencing and finally even diminish the face-to-face communication. This article examines these opportunities, challenges, and threats of social networking in organisation, education and healthcare sectors.

Online publication date: Fri, 04-Jan-2013

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