Remote access to group expertise: an essential e-operation for SMEs
by Nikolaos Bougioukos, Fotios Petropoulos, Pavlos Kapsianis, Konstantinos Nikolopoulos, Elli Pagourtzi, Vassilios Assimakopoulos
International Journal of Management and Enterprise Development (IJMED), Vol. 5, No. 6, 2008

Abstract: Remote access for Small and Medium Enterprises (SMEs) to group expertise is a key service for efficient decision support. E-tools that could provide such services would enhance the decision-making process and at the same time provide a value-for-money solution; also they are very easy to assemble. E-tools reserve very limited time of their daily workload, thus facilitating participation in such decision support tasks; not to mention that virtual attendance reduces the impact of group bias. This study presents a web-based application of a semi-Delphi approach, using modern three-tier architecture, providing real-time group decision making features.

Online publication date: Sun, 09-Nov-2008

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