Mass customisation in the woodworking industry – a simulation study for the parquet flooring industry Online publication date: Fri, 15-Feb-2008
by Hans Hauslmayer, Manfred Gronalt
International Journal of Mass Customisation (IJMASSC), Vol. 2, No. 3/4, 2008
Abstract: We propose new ideas of applying mass customisation concepts to the production of wooden floorings, especially for the parquet industry. Owing to market requirements, this industry is obliged to observe special quality standards during production. Mass customising parquet flooring could open up new business opportunities for the industry. In order to offer customers the possibility of individually composed floors, several types of customised modules, instead of the currently produced floorboards, can be manufactured. Our research explores these new production concepts in a case study approach with an Austrian manufacturer of parquet flooring, using simulation as a method to test new production environments and different product/order mixes. We analyse several possible product-variety/customer-order mixes and their distinctive production outcomes when producing different customised modules of floorboards. These results are then compared to the status quo of parquet manufacturing at a case study company. We show how reconfigured production processes affect storage levels of semifinished products, service rates and, thus, customer satisfaction.
Online publication date: Fri, 15-Feb-2008
If you are not a subscriber and you just want to read the full contents of this article, buy online access here.Complimentary Subscribers, Editors or Members of the Editorial Board of the International Journal of Mass Customisation (IJMASSC):
Login with your Inderscience username and password:
Want to subscribe?
A subscription gives you complete access to all articles in the current issue, as well as to all articles in the previous three years (where applicable). See our Orders page to subscribe.
If you still need assistance, please email firstname.lastname@example.org