Refusing to forgive is your own loss: relationship between forgiveness and employee happiness
by Rinki Dahiya
International Journal of Business Excellence (IJBEX), Vol. 25, No. 2, 2021

Abstract: The objective of the present study is to examine the association between forgiveness at work and employee happiness along with the moderating influence of gender. The cross-sectional survey was administered on a sample of 357 employees working in the Indian organisations (North India) and analysed with hierarchical regression analysis. Results showed that forgiveness at work is positively associated with employee happiness. Further, findings highlighted that female gender moderates the association between forgiveness and happiness in comparison to the male gender. These findings make a theoretical contribution to the literature of workplace forgiveness, happiness at work (HAW) and suggest useful managerial implications for boosting and nurturing employee well-being.

Online publication date: Mon, 06-Dec-2021

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