S-SMILE model: a leveraging mechanism to polarise performance in small and medium enterprises - an empirical study
by A. Saravana Kumar; R. Venkatesh Babu; K.P. Paranitharan
International Journal of Value Chain Management (IJVCM), Vol. 12, No. 4, 2021

Abstract: The economic development of a country is mostly based on manufacturing industries, wherein the role of the SMEs in manufacturing industries is considered to be more vital. The SMEs, which mostly depend on large manufacturing industries, are not able to sustain, hence could not achieve any long-term benefit. To address this issue, a novel effort is made to achieve long-term benefits by implementing the Lean concepts in Indian SMEs by deploying a research instrument to measure performance. This paper has been designed to analyse the performance of SMEs in India by a newly developed model, namely system for small medium implementing lean enterprises (S-SMILE). The model comprises of 12 critical success factors (CSFs) with 71 variables, which are analysed and validated through the perception of managerial executives. The results showed that the 12 CSFs of the S-SMILE model have a structural relationship and support the implementation towards attaining the performance.

Online publication date: Thu, 02-Dec-2021

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