J. of Design Research (9 papers in press)

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• Unveiling innovation-driven UX  
  by Deller James Ferreira, Tiago Do Carmo Nogueira 
  Abstract: Recently, a number of studies appeared that approached user experience factors and relationships among them. However, there is a room to unveil user experience factors contextualised in innovation. A critical challenge highlighted in prior research is to study the relationships between coolness and emotional factors, and also between surpassing challenges and emotional factors. Thus, with the purpose to better understand innovation-driven user experience on websites, this work empirically tests and compares data collected from 357 users. Our findings provide evidence that coolness is a factor most commonly found in innovative websites than in non-innovative websites. Also, we revealed that when users have overcome challenges in an innovative website, there is an association between coolness and positive emotions.
  Keywords: user experience; innovative websites; coolness; surpassing challenges; emotional impact.
  DOI: 10.1504/JDR.2022.10053440
   
  
• Towards patterns of responsible consumption and production: an exploration of do-it-yourself practitioners through motivations, conceptions, and fabrication processes  
  by Laurence Carney, Claudia Déméné 
  Abstract: Defined as a way for practitioners to conceive and fabricate products by and for themselves, Do-It-Yourself (DIY) has recently garnered interest as a practice that may encourage patterns of responsible consumption and production (RCP). However, conceptualising the DIY practice as one that reduces resources, energy and waste is still debated among the scientific community as it may require the use of new materials and technologies with higher energy consumption. In this context, this study has the following objectives: 1) to explore practitioners' environmental, social and ethical motivations to DIY; and 2) to document their DIY process. To this purpose, 37 semi-structured interviews were conducted with practitioners from Quebec, Canada. Based on the findings, three personas were developed to categorize practitioners and examine their profile types. Finally, this paper proposes a definition of responsible DIY to guide practitioners towards patterns of RCP in their practise of DIY.
  Keywords: do-it-yourself; DIY; practitioners; motivations; conception and fabrication process; responsible consumption and production; RCP; responsible DIY.
  DOI: 10.1504/JDR.2022.10053792
   
  
• Unravelling design intelligence: from semiotics to aesthetics  
  by Mario Morales 
  Abstract: Design thinking has stressed that there is a particular type of design intelligence. This article has the objective of developing a theory of this kind of design intelligence, taking into account its grounding in semiotics but moving the discussion toward aesthetics: the argument is that, if design intelligence has any originality, it is due to its connections with art. First, there is a historical account of the way in which design inherited a rationalism framed by semiotic debates. Then, following the recent focus on iconological studies, we defend that the design intelligence has more to do with the logic of visual culture than that of signs. Hence, we propose that it is possible to retrace design intelligence grounding it on artistic sensibility and imagination.
  Keywords: design thinking; artistic sensibility; visual culture; iconology; imagination.
  DOI: 10.1504/JDR.2022.10054668
   
  
• Decision making using heuristic evaluation in design for behaviour change  
  by Paula Andrea Escandon, G. Mauricio Mejía 
  Abstract: In the design processes, designers make decisions by intuition, experience, or support tools. In the case of design for changing behaviours, designers evaluate their strategies or artefacts using tools derived from other disciplines; therefore, there is no framework for evaluating alternatives in the early stages of the project process in this area. This study presents an evaluation tool formulated from heuristic design principles to change behaviours, which were validated through a literature review and tests in design projects for changing behaviours. The results indicated that the designers, when evaluating their ideas with the proposed tool, made decisions focused on generating and adjusting their ideas to these principles. During the tests, participants did not select or reject proposed ideas; instead, the tool served to reflect and adjust the design proposals to the design theories for behaviour change implicit in the heuristic evaluation tool.
  Keywords: behavioural design; evaluation; decision-making; design principles.
  DOI: 10.1504/JDR.2022.10054669
   
  
• Common approaches to universal design of IT  
  by Miriam E. N. Begnum 
  Abstract: The purpose of this paper is to advance methodological clarity on the divergence and overlap of common approaches used to obtain Universal Design (UD) in the field of Information Technology (IT). UD in IT has varied operationalization, and different methodological stances are voiced. Industry faces a knowledge gap, where the best process decisions to facilitate UD remains elusive to most. This paper identifies and compares four methodologies commonly used to achieve Universal Design of IT-solutions. Stances expressed in highly cited literature are analysed for each identified design approach, applying iterative literature reviews. Methodological relationships between the approaches are comparative analysed, discussed and modelled, as is their links to underlying stances such as epistemological and paradigmatic views; explaining their similarities, differences and hidden values. Through this, the paper aids industry and practitioners in gaining awareness on the tacit stances linked to approaches for UD in the development of digital solutions.
  Keywords: universal design; user-centred design; inclusive design; user sensitive inclusive design; participatory design; paradigm stance; epistemology; knowledge acquisition; critical thinking; design approach.
  DOI: 10.1504/JDR.2022.10054765
   
  
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