Forthcoming and Online First Articles

International Journal of Strategic Change Management

International Journal of Strategic Change Management (IJSCM)

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International Journal of Strategic Change Management (2 papers in press)

Regular Issues

  • The influence of strategy on performance: the case of REMAX real estate network Portugal   Order a copy of this article
    by António José Mendes Ferreira, António José Martins Oliveira, Paulo Jorge De Almeida Pereira 
    Abstract: Globalisation has changed the way business is viewed and oriented. Its impact is broad and wide-ranging, requiring an analysis and reflection of the existing business approaches and their respective practices. Covid-19 pandemic accelerated this situation and made it necessary for organisations to create new methods and tools to adapt to the actual context we are living in. This paper has as main goal to analyse the influence of strategy on the performance of REMAX real estate companies in Portugal. To achieve this objective, this research was developed according to a quantitative methodology, whose data was collected through a questionnaire survey, addressed to the directors boards of the real estate mediation companies of REMAX network, in Portugal, of which 70 valid answers were obtained. The obtained results show that the strategy has a strong influence on the performance. In addition, the results reveal that only the adopted prospective strategy by the companies has a direct impact on performance. The performance skills of the organisations, such as financial performance, customers and internal processes are the antecedents that most influence the strategy.
    Keywords: strategy; performance; balanced scorecard; real estate companies; REMAX; Portugal.
    DOI: 10.1504/IJSCM.2021.10040837
  • CSR actions and post-COVID-19 consequences in hotel industry: a conceptual framework   Order a copy of this article
    by Gul Afshan, Saqib Ilyas, Muhammad Nawaz Tunio, Maryam Kalhoro 
    Abstract: The pandemic of COVID-19 has shifted the focus of businesses from traditional corporate social responsibility (CSR) activities in the current time and has prepared them for the unpredictable future to show resilience and flexibility to cope with the crisis. This study conceptualises the relationship between the hotel industry’s response to the COVID-19 as engagement in CSR and the positive consequences through stakeholder satisfaction. The theoretical framework is based on stakeholder’s theory and offers an understanding of the strategic responses of the hotels to the pandemic crisis. Particularly, this study proposes that the hotel industry’s responsible activities to cope with COVID-19 through CSR (current and future actions) may influence its post- COVID-19 consequences (performance and reputation) through the mediating effect of stakeholder’s (community and employee) satisfaction. This conceptual study also suggests a research direction for empirical findings and their implications.
    Keywords: COVID-19; corporate social responsibility; CSR; hotel reputation; hotel performance; stakeholder’s satisfaction; hotel employees; community.
    DOI: 10.1504/IJSCM.2021.10041076